Delivery & Returns
UK: We offer free shipping on all UK orders. This is a 2-4 day service.
EU: A flat rate of £5.00 is charged for shipping This is a 5-7 day service.
Duties and Taxes will be paid by Charlie McLeod
Published prices include VAT at 20%
If you are unhappy with your purchase, please return within 30 days to
The Monogram Group Ltd/Charlie McLeod, Greatworth Park, Greatworth, Banbury, OX17 2HB, UK.
Please ensure you include the original order receipt, with the returned garment(s).
The postage cost when returning an item back to us for exchange or refund, must be met by yourself. This cost will not be covered by Charlie McLeod. However, when exchanging an item we will send the exchanged item free of charge.
We will issue a refund for the garment(s), but please do return the goods in the original packaging with all swing tickets still attached. We strongly suggest getting a proof of postage from your Post Office for all returns.
We cannot accept any returns or exchanges on personalised items.
For questions about a charge that has been made to your credit card or for questions about how to place an order please contact us. CMc